Verification is a crucial component for businesses looking to deliver secure and seamless user experiences. However, verification results may occasionally be delayed due to temporary service interruptions or provider downtime.
That’s why Prembly introduced Callback Retries to help businesses build more resilient verification workflows. This feature automatically retries failed callback deliveries when a temporary disruption occurs, ensuring your verification results are delivered as soon as services are restored without requiring any manual intervention.
What Is Callback Retries?
Callback Retries is a reliability feature that automatically detects verification callbacks that could not be delivered due to temporary service interruptions.
When enabled, Prembly continuously monitors pending callback deliveries and automatically retries them once the affected service is back online. This ensures that your verification results are successfully delivered to your configured callback endpoint, reducing the risk of missing critical verification data.
Benefits of Callback Retries
Enabling Callback Retries helps you build more reliable verification workflows by:
- Preventing lost verification results during temporary downtime
- Automatically retrying pending callback deliveries
- Ensuring reliable delivery to your callback endpoint
- Reducing manual follow-ups and operational overhead
- Improving the resilience and reliability of your verification processes
How to Enable Callback Retries
Getting started takes only a few clicks:
- Log in to your Prembly Dashboard.
- Navigate to Settings.
- Locate Callback Retries.
- Toggle the feature On.
Once enabled, Prembly will automatically manage callback retries whenever service interruptions occur.
Why Callback Retries Matter
Occasional downtime from verification providers or external data sources is inevitable. Without an automatic retry mechanism, failed callback deliveries may require manual intervention or lead to delayed verification updates.
Callback Retries helps eliminate this challenge by automatically recovering and re-delivering pending verification results once services become available again. This allows your applications to remain reliable, minimizes operational effort, and ensures a smoother experience for both your team and your customers.
Get Started Today
Explore Prembly’s powerful verification solutions and discover how we can help you create secure, reliable identity verification experiences for your business. Visit our website to sign up and get started today.



