IMPROVEMENT
Aug 11
We've completely overhauled our card management system to give you more control, better automation, and expanded payment options.
Why this matters
- Saved Card Management : You can now seamlessly save, view, update, and manage your saved cards, as well as orchestrate default card selections.
- Auto-Funding System: We've introduced an auto-funding wallet functionality! You can now set configurable threshold monitors (using signal-based tracking) to automatically fund your wallet when balances run low.
- Wallet Funding via Saved Cards: You can directly fund your wallet using specific saved cards instead of entering details every time.
- Stripe Integration: Integrated Stripe card retrieval and customer session management for a smoother, more secure checkout experience.
What changed
- Enhanced Validation: Improved funding validation and verification logic across the board.
- Better Error Logging: Upgraded our Stripe error logging to make debugging and failed transaction tracking much easier.
- M-Pesa & Paystack Support: Added fallback fields for M-Pesa and implemented flexible identifier lookups with Paystack support for manual funding verifications.
IMPROVEMENT
Aug 11
The new Notification Module gives users greater control over how they receive alerts across the platform. Users can now configure their notification preferences based on:
• Notification channel: Choose how you want to receive notifications, including email and in-app alerts.
• Feature preferences: Select the specific features and activities you want to receive notifications about.
Why this matters
With more control over notification settings, teams can stay informed about important updates without being overwhelmed by unnecessary alerts.
NEW FEATURE
Aug 11
Stay informed when a customer you’ve onboarded is flagged on a watchlist.
With Fraud Scan Watchlist Email Notifications, customers can now receive email alerts when an onboarded customer is identified as being on a watchlist. This helps teams respond to potential risks faster and take timely action when it matters most.
Why this matters
Teams can now get notified immediately when an onboarded customer is flagged on a watchlist, helping them identify potential risks sooner and take action without having to manually check for updates.
ANNOUNCEMENT
Jul 14
We've expanded our verification coverage with new endpoints, including:
• RC to TIN retrieval for Nigeria
• Ghana Voter's Card Verification
• Ghana National ID Verification
• Ghana Passport Verification
Why this matters
Businesses can now access more verification options across key African markets, making it easier to verify customers, improve onboarding processes, and meet compliance requirements with broader identity coverage.
IMPROVEMENT
Jul 14
We've completely redesigned our case management capabilities with a new end-to-end Case Workflow System.
Instead of limiting cases to a single assignee, cases can now move through customizable workflows that reflect your team's operational processes.
Why this matters
Compliance and risk teams often manage complex investigations involving multiple people and processes. The new workflow system provides greater visibility, reduces bottlenecks, and helps teams resolve cases faster with a more structured approach.
What changed
- Dynamic case routing for more flexible case management
- Expanded case types and categories for improved classification and reporting
- Better collaboration by allowing multiple stakeholders to work on cases throughout their lifecycle
IMPROVEMENT
Jul 14
To help protect production environments, we've introduced smart environment detection for transaction simulations.
Before running a simulated transaction, the platform now checks whether you're working in the Sandbox or Live environment.
Why this matters
Testing transactions in production environments can create unnecessary risks and affect data accuracy. These guardrails help teams test safely, protect live data, and maintain a reliable transaction environment.
What changed
- Automatically identifies whether a user is operating in Sandbox or Live mode
- Blocks simulation attempts in Live environments
- Provides clear prompts guiding users to switch to Sandbox before proceeding
IMPROVEMENT
Jul 14
We've enhanced our Nigerian National ID verification service to improve verification accuracy.
The system now automatically detects and flags National Identification Numbers (NINs) that have been suspended by NIMC, helping you make more informed verification decisions.
Why this matters
Organizations can make better-informed identity verification decisions by identifying suspended IDs early, reducing verification risks and improving trust in customer onboarding processes.
NEW FEATURE
Jul 14
We've introduced new SDK features that provide greater flexibility while delivering a more personalized verification experience.
Why this matters
A seamless verification experience builds customer trust while reducing onboarding friction. These improvements give businesses more control over how users interact with verification flows while supporting stronger compliance processes.
What changed
- Address Verification: You can now verify user addresses directly within the SDK using any of the following methods: Physical Agent, Geo-Location, and Utility Bills.
- Custom Welcome Notes: Personalize your verification flow by adding a custom welcome message for your users, creating a more engaging onboarding experience.
- Company Branding: You can now upload and display your company logo within the SDK to provide a seamless branded verification journey that reinforces customer trust.
ANNOUNCEMENT
Jul 14
We've introduced Callback Retries to ensure verification results are delivered reliably, even during temporary service interruptions.
Why this matters
- Ensure important verification results are delivered even during temporary disruptions
- Reduce manual follow-ups and operational overhead
- Build more resilient verification workflows
- Deliver a smoother, uninterrupted customer experience
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