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Prembly is proud to announce the official launch of its upgraded compliance software designed to give businesses complete control over background checks, KYC, compliance audits and KYB, all from a single, user-friendly platform.

Built specifically for compliance teams, this upgrade introduces automated, multi-country background checks, pre-built templates, and seamless integration of identity verification tools. Whether for customer onboarding, vetting employees, conducting compliance audits on a business or verifying business entities, this platform makes complex compliance workflows faster, smarter, and more secure.

“We designed this upgrade with the needs of compliance professionals at the core,” said Lanre Ogungbe, CEO of Prembly. “It’s not just an improvement, it’s a transformation of how compliance should work in today’s world.”

What’s New in the Upgrade?

Comprehensive Background Checks: From criminal records to employment history and global watchlists, the platform now supports a wide range of check types across multiple countries.
Fully Automated, User-Controlled Workflows: Compliance teams can initiate and manage checks in real-time, with full visibility and zero manual steps.
Pre-Built Templates: Save time with ready-to-use background check flows, customised for different roles and risk levels.
Unified KYC, KYB & Background Checks: One platform for all verification needs—streamlined, secure, and scalable.
Compliance Audit (Beta Phase): Businesses can now conduct a compliance audit on their business and also use the same software to do local and international filings
Improved Biometrics Technology: New biometrics solutions are now available on the new software. Businesses can perform things like gender and age prediction,

Prembly’s upgraded platform is setting a new benchmark for what modern compliance technology should deliver. The new software is now available to all existing and new Prembly customers.

FAQ

1. What is the new URL for Prembly 3.0?
The new dashboard is accessible at app.prembly.com.

2. How do I log in to the new dashboard?
Use your existing login credentials. No reset is required.

3. Will my current wallet balance carry over?
Yes, your wallet balance will be automatically migrated.

4. What happens to my API keys?
Your existing API keys remain valid. You don’t need to make any changes.

5. Will the API base URL change?

New users: Use the new base URL — https://api.prembly.com/{endpoint}

Existing users: No changes are required; your current integration remains intact.

6. What happens to my past verification logs?
Your most recent 30 days of verification logs will be available on the new dashboard.
For logs older than 30 days, please contact support for assistance.

7. Will I need to re-add my team members?
No, all team members will be automatically transferred to the new platform.

8. How is Prembly 3.0 different from the previous version?
Prembly 3.0 is a fully integrated suite offering:

Identity verification

Automated compliance checks

Background screening

9. What’s new in the verification module?

Redesigned interface for a more intuitive experience

Improved reporting with advanced filters

Enhanced face liveliness detection

Faster and more accurate verifications

Notification system for activity alerts and wallet balance thresholds

10. What is the background check product?

Our BGC (Background Check) product is a digital solution that allows Recruiters and businesses to verify the identity, criminal record, employment history, education, and other background details of individuals. It helps streamline your onboarding, hiring, and due diligence processes while ensuring compliance and reducing risk.

11.Who can use the BGC product?
The BGC product is ideal for:
• Employers and recruiters
• HR departments
• Financial institutions
• Landlords and property managers
• Educational institutions
• Government agencies
• Anyone who needs to verify identity or background details securely

12. What types of background checks are supported?

We offer a range of background checks, including:
• Identity verification
• Criminal record checks
• Employment history verification
• Education verification
• Address verification
• Reference checks
• Credit and financial background checks (if applicable)

13. How does the background check process work?
1. You initiate a background check request via our dashboard.
2. The candidate / subject receives a secure link to submit their details and consent.
3. Our system verifies the data using trusted sources.
4. You receive a report with verified information and flags (if any).

14. Can I run background checks on multiple candidates at once?
Yes, we support bulk uploads via CSV, allowing you to onboard multiple candidates at the same time, ideal for high-volume hiring.

15. How long does a background check take?
Most background checks are completed within 24 to 72 hours, depending on the type and complexity of the checks being performed.

16. Is the BGC product compliant with data privacy laws?
Yes. Our platform complies with major data protection and privacy regulations such as GDPR, NDPR, and other relevant local laws. We ensure data is processed securely and only conduct checks with the candidate’s consent.

17. How do I track the status of a background check?
You can monitor real-time status updates and results through the customer dashboard.

18. What if a background check comes back with discrepancies or red flags?
Our report clearly highlights any discrepancies. You can use this information to follow up with the individual, request clarifications, or make informed decisions based on your risk policies.

19. How secure is my data and my applicants’ data?
Security is a top priority. All data is encrypted in transit and at rest. We also follow industry best practices for authentication, storage, and access control.

20. How do we handle candidate consent and privacy?
Each candidate receives a secure request with clear consent language. No background check is run without the individual’s permission, and all data is encrypted and stored securely.

21. How much does it cost?
Our pricing is flexible and depends on the volume and types of checks. Contact our sales team for custom pricing or visit our pricing page to explore our plans.

22. Can I customize the background checks for different roles?
Yes. You can create custom check packages based on job roles or departments—e.g., criminal + education checks for interns, full checks for managers.

23. What countries does the BGC product cover?
We currently support checks in [list of countries, e.g., Nigeria, Kenya, Ghana, South Africa, the US, and more]. We’re continuously expanding our coverage.

24. How do I get started with the BGC services?
Visit our website to sign up for a demo or create an account. Our onboarding team will guide you through the setup process, whether you’re using the dashboard or integrating via API.